Paper Mint Press Shop Guide
Custom Products
Many of our products can be customized to fit the theme and color palette of your special event. Please refer to each product listing for more details on available customizations and timelines.
When will I see the product with my customizations?
- You will receive a digital PDF proof of the product with your customization 3 business days* after your order has been placed.
- *Orders placed between Saturday-Monday will begin processing on the following Tuesday.
When will my order arrive?
- Day of Stationery: (Menus, Place Cards, Table Numbers, etc.) Please allow at least one month before your wedding date to order these items. Each product listing will show the specific production time. Your order will ship with the product that has the longest production time.
- Holiday Cards: Our holiday cards typically take 3-4 weeks to ship, depending on how many proofs are required for your approval.
Custom Envelope Printing
- Recipient addresses will be printed EXACTLY as they appear on the address list provided by the Client. Stationer will not make etiquette or spelling corrections.
- We will send you a PDF proof of the envelopes for your review. Once approved we cannot reprint the envelopes without a reprint fee.
- The post office reads envelopes electronically. If the address can not be delivered, it will be returned to the address of the return. The Stationer is NOT responsible for resending, reprinting or reimbursing for invitations or addresses that do not make it to their intended address.
- As with any mass mailing, you are likely to have 1-3% of your pieces be undeliverable. Please check your address list carefully to ensure all your addresses are correct to minimize this effect.
Customization Beyond Our Shop:
Can't find the perfect color, design, or detail you're looking for? We can help! Email us at hello@thepapermintpress.com with some details about what you'd like, and we'll see if we can create it for you.
Shipping Guide
- We ship orders Tuesday-Friday.
- Orders placed on Saturday, Sunday and Monday will be processed the following Tuesday.
- We offer various shipping options to suit your needs and budget. Choose between USPS, UPS and FedEx at checkout. You'll also be able to select the shipping method (Priority, 1-day, etc.)
- After your order has been processed you will receive a confirmation email with tracking info for your order.
- Please note that shipping times are in addition to proofing & production times.
Need Your Order Sooner?
- Contact Us: If you have a tight deadline, please contact us to check availability before placing your order. We'll do our best to accommodate your request.
Once your order has been handed over to the courier, Paper Mint Press is no longer responsible for delivery delays or issues. Please contact the carrier directly if you have any concerns after your order has shipped.